Support

Name

Email address

What do you need help with?

License key or invoice number (optional)

If you purchased a theme from our website, your invoice was sent to you via e-mail. Your license key can be also found in your account area.

Message

Help Docs

Each theme has a documentation to help you with setting up and getting familiar with the theme options. For everything not covered by the help files, please contact support.

Support Policy

Support is provided via email only.
Support is NOT provided via social media, phone, or other methods.

Support hours: Mon/Fri 10:00 – 18:00 CET (Central European Time), please note possible time differences.

Scope of support

Support covers: fixing bugs/issues, help with any problems with installing, setting up the theme, and making the product work as advertised.

Not within the scope of support: general CMS issues, customizations, issues produced by third-party plugins, customizations or hosting. We can offer customisation services at an additional cost.

How long is support provided after purchase?

Every purchase comes with lifetime support.