Answers

Themes compatibility

The themes sold on BrutalistThemes.com are designed for self-hosted WordPress installs (from WordPress.org). They will NOT work on WordPress.com, Squarespace or Blogger.

Accepted payment methods

Credit cards and PayPal are accepted. All credit card payments are handled through Stripe. No sensitive information is stored by BrutalistThemes.com and all transactions are secured with 256-bit encryption.

Products Delivery

After payment is confirmed, you will receive by email download links for your product(s), at the email address you specified on the checkout form (for registered users it’s the email set in your account). Typically, the email arrives within a few minutes.

Products License

The themes sold are licensed under GNU General Public License.

Refund policy

Due to the non-tangible digital nature of the products sold, they cannot be returned. Therefore I cannot issue refunds, even if you terminate your account.

To avoid misunderstandings and dissatisfaction and make an informed purchase, I strongly recommend that you thoroughly review the product demos and descriptions BEFORE placing the order. For any pre-sale questions email me at hello@brutalistthemes.com.

In special circumstances like transaction or payment gateway errors, a solution will be worked out and an exception from this rule can be made.

Support Policy

Support is provided via email only at support@brutalistthemes.com. Support is NOT provided via social media, phone, or other methods.

Support hours: Monday – Friday (GMT+1) – please note possible time differences.

Scope of support

Support covers fixing bugs, help with any problems with installing, setting up the theme, and making the product work as advertised. Not within the scope of support: general WordPress issues, customizations, issues produced by third-party plugins, customizations or hosting.